Your privacy is not an afterthought at dk223. This Policy explains exactly what personal data we collect, why we collect it, how it is used and what rights you have over your own information.
Registration details, identity documents, payment information, transaction history, device and browser data, and session activity — collected only to the extent necessary to operate your account and comply with legal obligations.
Data is used for account management, transaction processing, identity verification, fraud prevention, responsible gambling monitoring, regulatory compliance and platform improvement. We do not sell your data to third-party marketers.
Data may be shared with KYC service providers, payment processors, fraud-detection systems and regulatory bodies where legally required. All third-party processors operate under data protection agreements consistent with this Policy.
Subject to applicable law, you have the right to access, correct, port, restrict or request erasure of your personal data. You may also object to certain types of processing. Submit requests through our support team.
dk223 uses essential, functional and analytics cookies to operate the Platform and improve user experience. You may manage non-essential cookie preferences through your browser settings.
All data is transmitted over HTTPS. Sensitive account and payment information is encrypted at rest and in transit. Access to personal data is restricted to authorized personnel on a strict need-to-know basis.
This Privacy Policy (hereinafter "Policy") is issued by dk223 (hereinafter "dk223", "we", "us" or "our") and governs the collection, processing, storage, sharing and protection of personal data obtained from users (hereinafter "you", "your" or "User") of the dk223 online gaming platform accessible at dk223.cam (hereinafter the "Platform").
dk223 is committed to protecting the privacy of all Users and to processing personal data in a manner that is transparent, lawful and proportionate to the purposes for which it is collected. This Policy has been prepared to inform you clearly and completely about our data practices so that you can make an informed decision about using the Platform.
By registering an account, making a deposit or otherwise using the Platform, you acknowledge that you have read and understood this Policy and that you consent to the processing of your personal data as described herein to the extent that consent is the applicable lawful basis for such processing.
This Policy should be read alongside our Terms & Conditions, which govern the overall relationship between you and dk223. In the event of any conflict between this Policy and the Terms & Conditions on a privacy matter, this Policy shall prevail.
Note for Pakistani Users: Pakistan does not currently have a comprehensive federal data protection statute equivalent to the EU General Data Protection Regulation (GDPR). dk223 nevertheless applies internationally recognized data protection principles, including purpose limitation, data minimization, storage limitation and security integrity, to all personal data processing activities. This Policy does not constitute legal advice on Pakistani law.
The following definitions apply throughout this Policy:
"Personal Data"
Any information relating to an identified or identifiable natural person, including but not limited to name, email address, national identity number, payment details, IP address and device identifiers.
"Processing"
Any operation performed on Personal Data, whether by automated or manual means, including collection, recording, organization, storage, adaptation, retrieval, use, disclosure, erasure and destruction.
"Data Controller"
dk223, the entity that determines the purposes and means of processing Personal Data collected through the Platform.
"Data Processor"
Any third party that processes Personal Data on behalf of dk223 and under dk223's documented instructions, including KYC providers, payment gateways and analytics services.
"Sensitive Personal Data"
A subset of Personal Data that is subject to enhanced protection, including government-issued identity document numbers (e.g., CNIC), financial account information and data relating to health or vulnerability status where applicable to responsible gambling obligations.
"Cookie"
A small text file placed on a User's device by the Platform or a third-party service for purposes including session management, analytics and preference storage.
"KYC"
Know Your Customer — identity and age verification procedures conducted by dk223 or its designated verification service providers to comply with Anti-Money Laundering (AML) regulations and responsible gambling obligations.
dk223 collects Personal Data through various means during your registration, use of the Platform and interaction with our support team. The categories of data collected are set out below.
When you create an Account, we collect your full name, date of birth, email address, chosen username, password (stored in hashed form — never in plain text) and the country from which you are registering.
As part of our KYC process, we may collect and process copies of your government-issued identification documents. For Pakistani users, this typically includes your National Identity Card (CNIC) or a valid Pakistani passport. We may also collect a selfie or liveness verification image and, where required, documentary proof of residential address (such as a utility bill or bank statement).
We collect details of deposits, withdrawals, transaction amounts and the payment methods used. We do not store full card numbers or digital wallet credentials — these are handled by our PCI-compliant payment processors. We do retain transaction reference numbers, amounts, timestamps and associated payment method identifiers.
When you access the Platform, we automatically collect IP address, browser type and version, operating system, device type, screen resolution, referring URL, session duration and page interaction data. This data is used for security monitoring, fraud detection and Platform performance optimization.
We maintain records of all games played, bets placed, odds accepted, bonus activations and outcomes. This data is required for regulatory compliance, dispute resolution, bonus-abuse prevention and responsible gambling monitoring.
If you contact our support team via live chat or email, we retain records of those communications, including the content of messages, timestamps and resolution outcomes. This data is used to resolve disputes and improve support quality.
dk223 does not knowingly collect Personal Data from individuals under the age of 18. If we become aware that data has been submitted by a minor, that data will be deleted promptly and the associated account will be closed.
dk223 processes Personal Data only where there is a recognized lawful basis for doing so. The primary lawful bases applicable to our processing activities are as follows:
| Processing Activity | Lawful Basis |
|---|---|
| Account registration and management | Performance of a contract (the Terms & Conditions you accepted at registration) |
| Transaction processing and payment verification | Performance of a contract; compliance with legal obligations |
| KYC / AML identity verification | Compliance with legal obligations (AML and responsible gambling regulations) |
| Fraud detection and security monitoring | Legitimate interests of dk223 to protect the Platform and its Users |
| Responsible gambling monitoring and interventions | Legal obligation; protection of vital interests of the User |
| Marketing communications (where opted in) | Consent (freely given, specific and withdrawable) |
| Analytics and Platform improvement | Legitimate interests, subject to cookie consent where applicable |
| Dispute resolution and record-keeping | Legitimate interests; compliance with legal obligations |
Personal Data collected by dk223 is used for the following specific and documented purposes:
dk223 does not use your Personal Data to build profiles for sale to third-party advertisers and does not share your data with political organizations or data brokers.
dk223 does not sell Personal Data. We may share your data in the following limited and documented circumstances:
We engage third-party service providers to perform specific functions on our behalf, including identity verification (KYC) platforms, payment processing gateways, fraud detection services and cloud hosting providers. All such providers are bound by data processing agreements that restrict their use of your data to the specific services they provide to us.
We may disclose Personal Data to competent regulatory authorities, law enforcement agencies, courts or other public authorities where required to do so by applicable law, court order or regulatory directive. Such disclosures will be limited to the data specifically required by the requesting authority.
Where required by Anti-Money Laundering regulations, we may report suspicious activity or transactions to relevant financial intelligence units or equivalent bodies. Such reports may be made without notifying the User, as required by law.
In the event of a merger, acquisition, restructuring or sale of all or part of our business, Personal Data may be transferred to the acquiring entity as part of that transaction. Users will be notified of any material change in the Data Controller's identity.
Where a Pakistani User selects a payment channel (such as those provided by local financial institutions or mobile money services), their transaction data is processed by that payment provider under that provider's own privacy policy. References to local payment channels on the dk223 Platform (including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah) are for contextual familiarity only and do not imply affiliation, endorsement or any data-sharing arrangement with those institutions.
dk223 may transfer Personal Data to countries outside Pakistan and outside the European Economic Area (EEA) in the course of operating the Platform and engaging service providers globally. Where such transfers occur, dk223 takes steps to ensure that appropriate safeguards are in place, including but not limited to contractual clauses that impose equivalent data protection standards on the receiving party.
Where a User's Personal Data is processed by a KYC provider, payment gateway or hosting provider located outside Pakistan, that processing is carried out under a documented data processing agreement that restricts the use of data to the agreed purpose and prohibits onward transfer without dk223's authorization.
dk223 retains Personal Data for as long as necessary to fulfill the purpose for which it was collected, subject to longer retention periods required by applicable law. General retention guidelines are as follows:
| Data Category | Typical Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Legal obligation; dispute resolution |
| KYC / identity documents | Duration of account + 5 years after closure | AML regulatory obligation |
| Transaction records | Minimum 5 years from transaction date | AML and financial record-keeping obligations |
| Gameplay and betting records | Duration of account + 3 years after closure | Dispute resolution; regulatory audit |
| Support communications | 3 years from last interaction | Quality assurance; dispute resolution |
| Technical / device / session logs | Up to 12 months | Security and fraud monitoring |
| Marketing consent records | Until consent is withdrawn + 2 years | Compliance with consent obligations |
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymized in accordance with industry-standard data disposal procedures.
dk223 implements a range of technical and organizational security measures to protect Personal Data against unauthorized access, accidental loss, destruction, alteration or disclosure. These measures include:
No security system is entirely infallible. While dk223 takes reasonable and proportionate steps to protect your data, we cannot guarantee that unauthorized third parties will never succeed in defeating our security measures. Users should maintain strong, unique passwords and enable any available two-factor authentication options on their accounts.
dk223 uses cookies and similar tracking technologies to operate the Platform, maintain session state, detect fraud and analyze usage patterns. The categories of cookies used are described below.
| Cookie Category | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Maintain your login session, prevent CSRF attacks, enforce account security | No — required for Platform to function |
| Functional | Remember your language preference, display settings and responsible gambling tool configurations | Yes — via browser settings (may affect experience) |
| Analytics | Aggregate, anonymized measurement of page visits, navigation paths and feature usage to improve the Platform | Yes — via browser settings or cookie preference center |
| Security / Fraud Detection | Detect automated bots, unusual login patterns and multiple-account attempts | No — required for Platform integrity |
You can manage cookie preferences through your browser's privacy settings. Disabling non-essential cookies will not prevent you from using the Platform's core functionality, but may affect certain personalization features. dk223 does not use cookies to serve third-party advertising or to track your activity across external websites.
The dk223 Platform is strictly intended for adults. No person under the age of 18 years, or under the higher minimum age required by the applicable license jurisdiction, is permitted to register an Account or participate in any gaming or betting activity on the Platform.
dk223 collects date of birth during registration and conducts age verification as part of the KYC process. Where there is any indication that a User may be underage, the Account will be suspended pending verification, and any deposited funds will be returned to the source payment method without permitting gameplay.
If you believe that a minor has registered an Account on the Platform, please contact our support team immediately so that the matter can be investigated and resolved promptly.
Subject to the applicable data protection laws in your jurisdiction, you may have the following rights in relation to your Personal Data:
To exercise any of the rights described above, please contact our support team. We will respond to valid data rights requests within the timeframe required by applicable law — typically within 30 days of receipt of a complete request. We may require identity verification before actioning a data rights request to prevent unauthorized access to another person's data.
The Platform may contain references to third-party content, game studios or service providers. dk223 does not operate or control any third-party websites or services and is not responsible for their privacy practices. This Policy applies solely to Personal Data collected and processed by dk223 through the Platform. If you navigate to a third-party website or service, you do so subject to that party's own privacy policy.
References to payment channels familiar to Pakistani users — such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are contextual references only. Any data you provide to those payment providers in connection with a transaction is governed by those providers' own privacy policies and terms of service, not this Policy.
dk223 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law or improvements to the Platform. When material changes are made, we will notify registered Users by email and/or by a prominent notice on the Platform, and the effective date at the top of this document will be updated accordingly.
Continued use of the Platform after the revised Policy's effective date constitutes your acknowledgment of and agreement to the updated terms. If you do not agree with the changes, you should discontinue use of the Platform and may request account closure.
The current version of this Policy is always accessible at dk223.cam/privacy-policy. We recommend reviewing this page periodically.
If you have any questions, concerns or requests relating to this Privacy Policy or the processing of your Personal Data by dk223, please contact our support team. All privacy-related requests will be handled by personnel with appropriate data protection responsibilities.
Contact (plain text — not a clickable link):
[email protected]
Support is also available via the live chat tool within the Platform and through the Help Center. We aim to respond to all privacy-related queries within two business days and to complete formal data rights requests within the applicable statutory timeframe.
Reach out through our support team for any data rights request or privacy concern. You can also explore our Terms & Conditions, Responsible Gambling page or return to the homepage.
Adults 18+ only — or the higher minimum required by the operator/license jurisdiction. Gambling may be restricted or prohibited in your jurisdiction. Review applicable local laws before participating. | Responsible Gambling